About Newcastles Bank

Redefining global offshore banking through innovation, security, and exceptional service.

Our story
OUR STORY

Pioneering Global Digital Banking

Founded in 2015, Newcastles Bank began with a simple vision: to create a borderless banking experience for globally-minded individuals and businesses. What started as a small team in San Juan, Puerto Rico has grown into an international financial institution serving clients in over 50 countries.

Today, we're recognized as a leader in offshore digital banking, combining cutting-edge technology with deep financial expertise to help our clients navigate the complexities of international finance.

50+
Countries served
$2.5B+
Assets under custody
150+
Team members worldwide
24/7
Customer support
OUR CORE

Mission & Values

At Newcastles Bank, we're driven by a commitment to excellence and a set of core principles that guide everything we do.

Global Perspective

We understand the unique needs of international clients and design our services to transcend borders while complying with all regulations.

Uncompromising Security

Your assets and data are protected with military-grade encryption and multi-layered authentication protocols.

Client-Centric Approach

We build long-term relationships by understanding your unique financial goals and providing personalized solutions.

LEADERSHIP

Meet Our Executive Team

Our experienced leadership team brings decades of combined expertise in international banking, fintech, and wealth management.

Carlos Mendez

James Ramsbotham CBE

Chairman

James became Chair of Newcastle Building Society in August 2021. Prior to this, he was Chief Executive of the North East England Chamber of Commerce for 15 years, and Chairman of Darlington Building Society until December 2017.

Catherine Woodman

Catherine Woodman

Branch Manager at Carlisle

Faye joined the Society in 2012 and is now Carlisle’s Branch Manager. She loves being located in Carlisles’s city centre, enjoying the beautiful surroundings of her branch.

Michelle Plunton

Michelle Plunton

Branch Manager at West Denton

Faye joined the Society in 2014 and is now West denton’s Branch Manager. She loves being located in West Denton’s city centre, enjoying the beautiful surroundings of her branch.

Faye Dale

Faye Dale

Branch Manager at Durham

Faye joined the Society in 2016 and is now Durham’s Branch Manager. She loves being located in Durham’s city centre, enjoying the beautiful surroundings of her branch.

SAFETY & COMPLIANCE

Regulated & Secure

Newcastles Bank Authorised by the PRA and regulated by the FCA.

We adhere to the highest international standards for anti-money laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) regulations.

SWIFT member SWIFT Member
PCI DSS compliant PCI DSS Compliant
GDPR compliant GDPR Compliant
Cyber Essentials certified Cyber Essentials

Our Security Measures

  • 256-bit Encryption

    All data is encrypted in transit and at rest using military-grade protocols.

  • Multi-Factor Authentication

    Required for all account access and transactions.

  • AI Fraud Detection

    Real-time monitoring of all transactions for suspicious activity.

  • Cold Storage

    Majority of client assets held in segregated accounts with top-tier banks.

Ready to Experience Newcastles Bank?

Join our global community of clients who trust us with their international banking needs.

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